Depositary Bank – Solutions&Development Officer
Credit Suisse
Luxembourg, Luxembourg, Luxembourg
il y a 4j

Your field of responsibility

As part of our Depositary Bank Solutions&Development team you will be responsible for part of the department’s products and services portfolio and be a major contributor to the evolution of its business strategy.

You will have a strong focus on leading initiatives covering both traditional and alternative funds.

In this role you will determine solutions and areas for development of your segments and ensure that there is a clear product roadmap.

You will be responsible to ensure that the product and service package is documented and communicated both internally and externally.

In order to do so, you will build a strong internal network and external / customer relationships including with both existing and new clients in order to understand their needs and ensure that the product package meets or exceeds their requirements.

You will handle complex customer queries and lead remedial action plans when required. You will lead or contribute, where required, to the development of service level agreements and work with operational areas to improve processes (and controls) to ensure that customer requirements can be met.

The role also includes active contribution to projects and initiatives that drive the implementation of your product and service solutions.

This will require leading or contributing to the creation of a business case in line with the bank’s risk appetite through the development phase in a project environment and to the launch of the product / service.

This may also include participating in regulatory and IT projects on an ad hoc basis, working with cross-functional task forces both within the Depositary Bank and across the broader organization.

You are a great teammate, communicate impeccably, demonstrate a high degree of flexibility and self-initiative with the ability to contribute to the professional and social well-being of the team

Your future colleagues

You will be part of an experienced, dynamic and highly-motivated team with a strong client focus. Our customers are growing and the team is reactive to ensure that needs are met whilst at the same time taking a proactive approach to anticipate future product / service requirements.

The department values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

Remote Working?N / A - pending TWWW agreement

Your skills and experience

You demonstrate a strong expertise in both custody and the investment funds industries more broadly and you are used to senior management exposure in a fast moving banking environment.

More specifically you can evidence :

  • Good understanding of in- and ex-custody environments, securities services and connectivity channels (including market standards such as SWIFT) allied to a track record of solutions&development in these areas is a must
  • Proven knowledge of recent industry developments and key topics, with an excellent understanding of the roles and responsibilities of a depositary bank and the evolution of banking processes including digitisation
  • Client focused and service-oriented allied with excellent presentation skills (to C-suite level) and ability to support RFPs
  • Good analytical and organizational skills allied with an eye for detail and enjoy working in a fast-paced complex environment
  • Ability to contribute to key projects, problem solving skills with a positive, empathetic personality and can-do attitude who shows flexibility and openness to changes with focus on improvement
  • Several years of directly relevant experience in a similar position (product management, quality control or similar) would be considered a distinct advantage
  • Strong communication skills - both verbal and written - to liaise with a wide range of internal and external partners
  • Fluent in English; French and German are considered as an advantage
  • Understanding of the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work
  • Please apply

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