Supply Chain Specialist-2
Imerys
Luxembourg, Luxembourg
il y a 2j

Role :

  • Optimise the delivery lead-time, transport costs and the quality service working with customer service
  • Ensure the availability of goods by communicating with suppliers with respect of the inventory objectives and delivery constraints
  • Manage the warehouses subcontracted (for storage and rip & tip)
  • Responsibilities :

  • Confirm sales orders by taking into account physical stock and Estimate Time Arrivals (ETA) of purchase orders and anticipate delivery delays
  • Book transport, issue Delivery Notes and customer invoices
  • Manage shipments from the warehouses to customers facilities with respect of the transport cost and service level targets
  • Manage emergencies : lead and coordinate urgent orders and deliveries with suppliers, carriers and internal stakeholders.
  • Send the purchase orders to suppliers, follow up these orders confirmations and track ETAs (requested vs confirmed).
  • Control suppliers deliveries conformity, costs generated by non-conformities (quality, delay) and re-invoicement if needed and manage customer returns if required
  • Manage customer complaints in case root cause analysis impacts Supply Chain
  • Back up for the Supply Chain Manager in operational management of stocks
  • Closely liaise and communicate with internal stakeholders to fully understand requirements and constraints (business planning, customer service, logistics etc )
  • Proceed the stock reconciliation at the end of each month (monthly closing) for accounting purpose
  • Make stocktaking and evaluations of 2 warehouses per year, perform documented safety visits
  • Propose improvement priorities : definition and implementation of action plans in accordance with the manager, set up and implement continuous improvement tools
  • Accountability :

  • Is accountable for the OTIF and customer satisfaction
  • Is accountable for the claims KPIs
  • Responsible for maintaining a safe personal environment and acting safely at all times
  • Fully supports the location health, safety and environmental (HSE) programs by participating in their implementation, maintenance, enforcement and compliance with company’s programs
  • Competencies and experience :

    Key competencies

  • Fluent in English, French / Italian is a plus
  • Knowledge of transport and custom clearance laws
  • Knowledge of inventory and handling management
  • Strong customer orientation and business sense
  • Strong interpersonal skills to collaborate with customer services, warehouse workforce and Imerys suppliers
  • Ability to work with software to execute administrative tasks, knowledge of SAP is a plus, CRM (Salesforce), Google Suite
  • Rigorous compliance with procedures and processes
  • Strong organizational skills, ability to manage priorities
  • Analysis and problem solving and result oriented
  • Reactivity and stress management during peaks of activity
  • Team spirit
  • Educational & Relevant experience :

  • Bachelor or Master in international Business or Logistics
  • Minimum 2 years of experience in a similar function
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