We are looking for a Senior Technical Analyst to Solution, design, develops, and provides production support to our business partners, mainly Front Office FX Desks , Operations and Risk teams .
Collaboration with business stakeholders and IT development team .
Daily Responsibilities :
Deliver enhancement requests (analysis, development and unit tests) and provide Kondor Suite Third Level support, such as :
Technical analysis :
Documentation , such as :
Application usage optimisation :
Day-to-day vendor management for 3rd party applications, if applicable :
Change Management activities, such as :
The Senior Business Support is primarily responsible for providing functional analysis and support with the ability to trouble-
shoot and resolve complex or transversal requests.
The Senior Business Support also provides coaching, advice and assistance to more junior members of the team in order to help build their own competencies and actively contributes to application usage optimisation for the business application.
In addition and at the request of the Quality Assurance (QA) team, the Senior Business Support may fulfill the role of a QA Anlayst for the application and be required to :
Skills & Requirements
The cadidate must have a proven track record of previous experience as Technical support for End Users is required :
Nice to Have Skills : Architecture background
Soft Skills :
About the company
With a staff of more than 650 experts, Sogeti is the main provider of IT services in Luxembourg. Subsidiary of the Capgemini group, the Sogeti group counts over 25 000 employees worldwide in 15 countries and around 200 000 IT professionals based in 40 countries as part of the Capgemini group.
We provide a broad range of IT services in 4 lines of business (Digital, Infrastructure / Cloud, Security and Testing) in cutting-
edge domains of expertise such as Business Intelligence, Statistics, Enterprise Content Management, Application Management & Modernisation, Cloud Computing, Desktop & Unified Communication, Cybersecurity or DevOps.
Sogeti is able to deliver both private and public sectors and owns more than 80 active accounts in Luxembourg.
As diligent business partners, we endeavour to provide solutions suited to our clients' needs with a mutual goal to succeed and to perform.
Our staff members' passion for IT, skills and professionalism are highly valued by our clients. We take pride in our staff's commitment and help them in every way we can to achieve their career objectives.
Sogeti is the perfect place to bring your passion for IT into play while learning new skills. You will be given the opportunity to develop your career through interesting projects and your evolution will be monitored closely by your line manager and HR team.
Moreover, you will be encouraged to attend training courses to broaden your knowledge and obtain certifications. You can also count on an attractive salary and fringe benefits (e.
g. company car, meal allowance). Voted as the second richest country in the world, Luxembourg offers a high quality of life in a multicultural environment.