Product Manager - Promotion & Loyalty (m/f)
Mercedes Pay S.A.
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WHO WE ARE Mercedes pay S.A.

is an innovative scale-up in the field of mobile / online payment.

Our goal is to establish the new standard for payment processes.

Mercedes pay’ is the electronic payment system for services provided by the Daimler Group.

It is a fundamental component of Daimler’s mobility and digitalization strategy.

As a part of the Daimler group, we are ambitious to make the products and services that Daimler offers even more appealing with the new payment system.

We are looking for a Product Manager (Promotion & Loyalty) .

YOUR FUTURE ROLE Understand the product and process, have a complete overview of all implemented features and their technicality Define configuration specifications and business requirements in writing and keep these updated Translate product strategy into detailed requirements and prototypes Perform Quality Assurance and define reporting and alerting requirements Work closely with engineering teams to deliver with optimal resources and quick time-

to-market Drive product launches including working with public relations, sales teams, executives and other product management team members Evaluate the roll-

out plans to ensure the consistency with the product line strategy and that the message is effectively conveyed Scope and prioritize activities based on business and customer impact Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that potentially grow market share, improve customer experience and drive growth Drive retention and growth among the most valuable customers by understanding their business needs Gauge customers’ levels of engagement and loyalty with the company and provide feedback to the other teams regarding product and service improvements Translate hard data into metrics to back up assumptions and develop new business cases Plan and implement cross-

  • selling and up-selling strategy, manage the campaigns to promote the product Act as a product representative to build awareness and understanding YOUR PROFILE At least 5 years of relevant work experience;
  • exposure to the payments industry (acquiring, processing etc.) is a distinct advantage Experience in Management Consulting, Customer Success Management, Account Management, Business Development, or another client-

  • facing role Experience in working on promotions, subscription platforms, vouchering or similar, ideally in the finance / payments industry Hands on experience working with program managers and engineering teams in an Agile environment focused on delivering against a product roadmap Ability to communicate with business and technical audiences at all levels, demonstrated success in influencing senior leaders and decision makers Keen analytical and quantitative skills, ability to solve the problems in a creative way An entrepreneurial mentality;
  • willingness to roll up the sleeves and do whatever is necessary to meet goals Accuracy and exceptional attention to the details;
  • ability to juggle multiple competing priorities Ability to keep up the fast learning curve Open minded attitude and ability to keep a sense of humor under the pressure Fluent in English;
  • knowledge of German, French or Luxembourgish is considered an advantage PREFERRED Master’s degree in an analytical or engineering discipline or MBA Knowledge of SCRUM and Agile methodologies Experience with marketplaces, money transmission services or other relevant area Proven ability to connect with stakeholders, identify unmet needs, and come up with ways of meeting them via new products or feature launches Technical background with a demonstrated ability to understand technical challenges and make educated trade-

    offs Proven track record driving innovation on behalf of both enterprises and consumers Excellent customer intuition; demonstrated success in creating user-

    friendly web services and customer-facing features WHAT WE OFFER Contribution to the future of a fast growing and sustainable company Environment for learning and improving your knowledge of digital payments and e-

    money specificities Being part of a team of passionate and skilled professionals Interacting with employees and teams at all levels across the company Opportunities within the Daimler Group Please apply via jobs.

    lu with your CV and a cover letter.

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