Business Process Management - Assistant Manager -(H/F)
Luxembourg, Luxembourg
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Vos missions au quotidien

As BPM - Assistant Manager VIE, you will report to the Head of BPM and will assume the responsibilities of the following missions :

  • Support BPM to map the cartography of global processes; preparing inventory of processes, improve controls, organize end-to-end transversal process reviews combining a participative approach with all stakeholders / actors.
  • Support the Process Owner in all countries in improving the value chain by following continuous improvement action plans with key stakeholders (Audit recommendations;
  • Client Satisfaction, Operational events, )

  • Gathering key production indicators and challenging their evolutions with various FPS locations and teams
  • Production of FPS Dashboard to be presented at SGSS Executive level.
  • The VIE can be asked to contribute on other initiatives deriving from current / future business needs identified either internally or by clients.
  • Et si c’était vous ?

    Your Profil

    You are gratuated BAC+5 from University or Business School. Yous have basic knowledge of Investment Fund Industry with a focus on Fund Distribution.

    You have developed analysis capacities, you are autonomous and have a keen interest in project management.

    Background :

  • Pack Office : Word / excel / ppt
  • Macro, VBA : project management coss-disciplinary
  • Fluent english required
  • Any other europeen laguage mastered is an asset (german, italian ...)
  • Plus qu’un poste, un tremplin

    Your Evolution

    To facilitate the reading of your application by our english speaker managers, please applicate in english.

    Pourquoi nous choisir ?

    Established in 26 locations worldwide with 4,000 employees, SGSS provides a full range of securities services that are adapted to the latest financial markets and regulatory trends : clearing services, custody and trustee services, retail custody services, liquidity management, fund administration and asset servicing, fund distribution and global issuer services.

    Within SGSS Fund Processing Business line, the Business Process Manager supports the Process Owners in all countries in improving the value chain starting from client onboarding phase, through operational management up to client invoicing .

    BPM is in charge to provide an overview of the process to enable the management to take appropriate actions, prioritization and improvements.

    BPM also supports the Head of the Business line on regular reporting or analysis; Contributing to the strategic projects : transformation projects, definition of target operating models, client oriented projects.

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