Our World leading luxury Maisons in Jewelry and Watches - Cartier, is searching for talented professionals to join our boutique in Luxembourg, Cartier is looking for a passionate and highly professional Sales Associate.
Do you have a passion for Luxury Retail and high end watches & jewelry? Do you have the expertise, ambition and drive to successfully co-lead, develop and optimize a reputable luxury retail boutique?
Are you a true people manager being able to get the best out of a diverse team of international commercial talents? Are you commercially talented and really customer oriented?
Then this is THE job for you :
How will you make an impact ?
As a Sales Associate, you are the ambassador of Cartier and you ensure a unique and great client experience by giving professional and customer made advice and service to our customers about our products, not only during a sale but also after a sale.
Apart from your daily tasks in the boutique, your also continuously and pro-actively develop your client portfolio and maintain a good relationship.
1. Sales Achievements
Ensure a unique and exceptional client experience during a sale
Perfectly master the steps of a sale (welcome, discover and understand, convince, close and develop
You are flexible and adaptive towards clients’ needs and motivations
You always strive to improve and surprise the clients
Deal with ease during negotiations and objections
Transmit the passion and values of the Maison
Act as the privileged contact for the client(s) in case of Care Service
Meet individual and boutique targets, both quantitative and qualitative
2. Client Relationship & Portfolio Development
You cultivate strong client relationships and develop client loyalty
Efficiently develop the client portfolio
Execute targeted CRM actions
You participate at client events and act as an Ambassador of the Maison
3. Daily Boutique Operations
Respect all group, Maison and boutique policies and procedures
You are involved in inventories
Participate in the set up and breakdowns at opening and closing of the boutique
Assist in implementation of Visual Merchandising guidelines
Assists with special projects when requested
How will you experience success with us ?
Min. 4-5 years of successful working experience in a Sales Associate role, in the Luxury Retail Industry (experience with Watches & Jewelry is a plus).
You have strong interpersonal & communication skills in French and English.
You acquired excellent commercial / sales skills and product knowledge.
You have a strong service and client focus / orientation & network.
You have team spirit and are a team player.
You are always open to learn and develop further - You can multitask & have a flexible mindset
You have completed vocational commercial education or higher
Your journey with us :
Working in a reputable and professional leading Company in the Watch & Jewelry Industry - Cartier
A challenging job offering the possibility to professionally develop yourself in a Luxury commercial environment
An attractive salary, bonus & commission scheme
We look forward to hearing from you, see you in Luxembourg !