Transfer Agency
Apex Luxembourg
il y a 2j

Role and Responsibilities :

  • Be the point of contact for Clients and Investors
  • Take ownership of more complex queries and tasks
  • Demonstrate ability to work autonomously following procedure and policies of the Group
  • Collect, analyse and place the investors’ instructions received in Transfer Agency for your Fund
  • Prepare and review the daily / monthly / ad-hoc Fund Reporting as well as the necessary Client reporting
  • Apply diligence, attention to detail, respect of deadlines
  • Be Client focussed and strive to provide excellence in the service to Investors, internal and external Clients
  • Apply the controls implemented by the Group
  • File the documents as required and maintain the client’s records
  • Ensures end of day controls are applied and checked
  • Hold self-accountable for results
  • Suggest openly improvements to daily business tasks
  • Train, coach and / or mentor other employees on work procedures and approaches.
  • Participate to the Business continuity Plan (BCP) yearly testing
  • Act in respect of the regulatory framework, the internal procedures, guidelines and code of conduct.
  • Skills Required :

  • Good working knowledge of Microsoft Office (Word, Excel, Access)
  • Excellent communication skills and a truly client servicing mind-set;
  • Good interpersonal skills, and sense of teamwork.
  • Committed to self-improvement.
  • Applies experience and simple judgment to make decisions within defined options or standard protocols follows through on issues.
  • Able to evaluate and select the correct solution in order to complete the task at hand.

  • Ability to work autonomously and remain calm under high pressure.
  • Ability to deliver within agreed deadlines
  • Perfect command of English, any other language is an advantage
  • To apply now contact : Apply now by contacting : marissa

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