Business Support Project Manager
Quintet Luxembourg, , LUX
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Purpose of the Job

Quintet Luxembourg Private Bank is undergoing a strategic transformation. In this context, the bank is looking for a Project Manager to work within the Business Support Function.

As Project Manager your role will be lead studies and ensure the transformation by managing the subsequent implementation project.

In this role you will also be responsible for process improvement : evaluating, planning, and implementing improvements in processes and practices.

Key Accountabilities

  • Process Improvement :
  • o Lead end-to-end review of processes, facilitating process workshops that involve eliciting process requirements and liaising with users

    o Provide improvement recommendation by leading process redesign workshops

    o Manage change and ensure adoption of process changes and new processes through adequate communication and training

    o Ensure procedures are documented and information of roles and responsibilities is relied to all relevant stakeholders

  • Project Management :
  • o Ensure projects are scoped and planned appropriately to meet the required business outcomes while being in line with the group's expectations

    o Manage the successful delivery of the entire project in close collaboration with the project sponsor and business leads, to budget, time, scope and quality

    o Identify key risks, issues and mitigating actions. Escalate, report and follow-up closure of issues and key risks

    o Define, coordinate and ensure implementation of the required change management plan and communication to ensure the smooth transition into Business As Usual

    o Pro-actively take decisions or seek approval to ensure the project / release stays on track

    o Provide direction and support to cross functional teams for the correct project implementation and provide guidance and direction to achieve project goals

    o Ensure monitoring and reporting of project progress to the Manager of Business Support and to the Luxembourg Management Committee

    Knowledge and Experience

  • Masters degree in Economics, Finance or Business administration
  • 7+ years of experience in Project Management and / or Process improvement largely gained in the Financial industry
  • Experience in a communications or marketing role
  • Attributes and Qualities

  • Proven records of successful delivery of complex cross-functional projects and change management
  • Able to manage stakeholders and to achieve consensus across multiple stakeholders
  • Strong organisational skills and ability to manage multiple projects
  • Strong analytical skills, interpersonal skills and showing pragmatism and get thing done mentality
  • Excellent writing and presentation skills with strong "keep it simple" mentality while being rigorous
  • Technical Skills

  • PRINCE II, PMP or equivalent certified is considered a plus
  • Lean / Six Sigma or equivalent certified is considered a plus
  • Languages Skills

  • fluent in English, any other EU language is considered an asset
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