Amazon Transportation Services (ATS) is a rapidly growing, global operation unit, which significantly impacts the customer experience.
The team is looking for a Senior Program Manager with proven experience in promoting process improvement, training program development, strategic thinking and strong customer focus.
Within ATS, Amazon Freight Partner is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive and customized learning, ability to hire from their local communities, and long-term growth potential.
The Amazon Freight Partner team is seeking candidates with entrepreneurial spirit who are quick learners and comfortable operating in a fast-paced environment.
As a Senior Program Manager, you will define the training and learning strategy to support the Amazon Freight Partners (carriers) to onboard in the program and grow their businesses providing them with a comprehensive overview and in-depth operational knowledge to equip them for success.
As part of the training and learning strategy, you will work on a program that looks to change the way we engage with our carrier.
You will develop and implement learning content, empower and improve the current Learning Management System (LMS), engage with external learning providers and leverage feedback and data to continuously improve training content, format and delivery methods.
This role offers an opportunity to make business-critical decisions that will maximize our Carriers’ business knowledge and readiness.
You will work on defining the learning strategy to transform the current transportation environment while influencing Senior Leadership on the direction for the Middle Mile business.
You will work in a cross functional environment with the Program Development, Global Tech, Marketing, Operations, Carrier management, Network planning teams, and lead projects that will step change the way we engage with Partners.
We are actively seeking an innovator, communicator, influencer, and problem-solver. You must have experience and be comfortable working with teams across all levels of the organization on a global scale.
The Sr. Program Manager will :
drive accountability for results.