Strategic Account Manager
Luxembourg, Luxembourg, LUX
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Amazon Renewed’s vision is to become the world’s leading destination for discovering and buying quality pre-owned products.

Through Amazon Renewed, customers are able to purchase a wide variety of like-new products at up to 50% discount and get a 1-year warranty on their purchase.

Following our EU launch in 2017, we are now scaling the business and looking for entrepreneurial-mind self-starters to join our team in Luxembourg.

The Strategic Account Manager will work closely with suppliers of pre-owned products to manage product quality and grow their business on Amazon Renewed across Europe (UK, Germany, France, Italy, Spain).

This is a unique opportunity to influence a rapidly expanding business and grow a new segment of the Amazon portfolio.


  • Manage a number of high-priority suppliers to help them meet our product quality requirements and grow on Renewed by ensuring they understand our policies, tools and promotional opportunities.
  • Define the overall vision, strategy and goals across both product quality and other inputs (selection, pricing, discoverability) for portfolio suppliers, working at the most senior level within these businesses to meet these goals.
  • Conduct deep dives to report on the performance of portfolio businesses at EU-level, surfacing insights and using these to shape our global Account Management strategy.
  • Use the Voice of the Customer to identify opportunities for Renewed to improve our products, business processes, systems and tools for all of our 3rd party suppliers.
  • Partner with internal Amazon teams (including Renewed Tech, Leadership, Operations and Category Management) to implement and drive these improvement projects.
  • Preferred Qualifications

  • Proficient in Italian, German, French or Spanish
  • Experience in B2B or high-tech products / services
  • Proven ability to manage large numbers of initiatives and competing priorities
  • Professional traits that are not unique to this position, but necessary for Amazon leaders :

  • Exhibits excellent judgment
  • Has relentlessly high standards
  • Is able to dive deep and is never out of touch with the details of the business
  • Strong results orientation
  • Thinks big
  • Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

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