Datacenter Support Engineer (m/f)
EXPERIS LUXEMBOURG
Müllendorf, LU
il y a 2j
source : Monster

DATACENTER SUPPORT ENGINEER (M / F)

Experis is currently looking for a Datacenter Support Engineer (m / f) on behalf of a client based in Luxembourg. Your responsibilities

  • Install and maintain replacement hardware and software.
  • Activity report management including Incident / Request / Problem follow-up and escalation management including monitoring and reporting of the SLAs
  • Monitor and tracking usage of consumables and storing consumables ( patch cables, cable ties, cross connects, transceivers, tools etc.
  • and inform Supplier for replenishment.

  • Perform diagnostics on hardware, software, peripherals, and related hardware components.
  • Provide dedicated support Services for Customer users and manage tickets assigned to Queue.
  • Your profile

  • Degree in Computer Science and at least 2-3 years of experience working in production Datacenter.
  • Advanced knowledge of Datacenter computer room infrastructure.
  • Basic Network Routing and Switching knowledge.
  • Physically capable of performing the duties of the position, including safely bending, squatting, stretching, lifting, and handling DC equipment on a regular basis
  • Proven analytical, problem solving and decision-making skills.
  • You’re able to communicate in English; any other language would be considered as a plus.
  • Client’s offer

  • A long-term mission inside a huge Institution.
  • An attractive package in line with your expertise.
  • A challenging environment that will allow to practice your taste for IT.
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