Junior Client Services fluent in French and English – Banking sector
Kelly Services
Luxembourg
il y a 13h

Junior Client Services fluent in French and English Banking sector

Tasks :

  • Provide support to customers on the day to day use of the Banking’s products and services.
  • Investigate, monitor, record and resolve any queries or issues raised by the customer, via e-mail.
  • Follow-up their day to day problems and questions in a customer focused approach.
  • Qualifications / required skills :

  • University Degree, Cycle Court or Bac +2
  • Some experience in the Financial Area is an asset
  • Fluent in written and spoken French and English, any other languages is an asset
  • Strong problem solving skills
  • Excellent communication, negotiation and telephone skills
  • Accurate, highly organized, ability to maintain up to date knowledge in a fast changing environment and assume responsibility
  • Understanding of financial markets and instruments is an advantage as well as knowledge of the processes of clearing and settlement
  • Strong team player in a multicultural environment
  • In addition to be a team player with good communication skills, we are looking for highly motivated candidates, flexible and good at handling MS Office applications.
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