IT Administration Intern
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Talkwalker is a powerful engine, which runs on the finest oil called The Operations team . Team Operations serves as an enabler between departments and services to keep Talkwalker’ processes running as efficiently as possible.

Talkwalker is a leading social listening & analytics company with over 2,000 clients globally. Through our AI-powered analytics platform, we gather data from the conversations that happen around brands - online, in the media, and within companies themselves - to uncover, understand, and action consumer insights.

We are extremely international, with headquarters in Luxembourg and offices in New York City, San Francisco, Frankfurt, Paris, Singapore, and Tokyo.

We are looking for an IT Support Intern to further strengthen our Operations team in Luxembourg for a minimum period of 6 months and contribute to the success of our Talkwalker products in the market.

As an IT Support Intern, you will be working side by side with our IT Support team in resolving IT-related problems across the several Talkwalker offices and employees in order to ensure that the whole company has adequate IT tools and services working properly and efficiently.

Key responsibilities :

  • Prepare hardware equipment for the new employees joining our company;
  • Monitor and update the IT assets inventory;
  • Receive and send equipment to employees across the organization;
  • Set up of employee accounts, including software installation and generic systems administration;
  • Set up equipment across the company e.g. VoIP phones and other conferencing tools, TV screens in meeting rooms, etc.;
  • Analyze IT-related problems and perform related troubleshooting.
  • Qualifications :

  • You have a basic technical understanding of computers and networking;
  • You are familiar with Microsoft products;
  • You are capable of analyzing and troubleshooting problems;
  • You are rigorous, organized, a good team player and enjoy simply get things done;
  • You are more than 18 years old;
  • You are fluent in English, any other language will be considered an additional advantage.
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