IFDS-Project Operation Specialist Senior Associate- Fixed Term(18 months)
State Street Bank Luxembourg S.A.
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Grow your career at IFDS : IFDS is a joint venture between affiliates of Boston-based State Street Corporation, the world’s leading provider of services to institutional investors, and DST Systems Inc.

a Kansas City, Missouri-based leading provider of shareholder accounting services and proprietary systems. Both organizations have over 40 years’ experience and joint venture track record via our sister company in the US, Boston Financial Data Services (BFDS).

Together we form part of the world’s largest investor record-keeping / transfer agency services provider. In the role of Project Operational Support Specialist you will be responsible for : Roles & Responsibilities :

  • Project management
  • Proposes and works to implement workflow changes and supporting technical solutions leading to improved productivity and profitability.
  • Support project teams and project owners
  • Meet deliverable and maintain clear and documented communication
  • Accumulate and summarize feedback / data from SMEs from the department
  • Drive execution of internal projects and divisional goals related to the operations & Investor Services department
  • Report generation / creation
  • Business data analysis
  • Procedure / Job aid review and creation
  • Facilitating Training
  • creating training plans and documents
  • conducting training on new system / processes roll outs
  • Introduce and contribute new ideas to improve day to day work of Investor Services business
  • Be involved in new system roll outs and model in how they will affect Investor Services business / team structure
  • Act as first point of contact for general queries
  • Facilitate resolution of outstanding issues and / or exceptions with other departments , 3rd party vendors, and / or systems
  • Monitor departmental productivity and efficiency. To be successful in this role, your experience should include : Skills & Knowledge :
  • Bachelor’s Degree or its equivalent in Finance, Accounting, Business or related field
  • Excellent administrative, organizational and business support skills, with the ability to multi-task and to work calmly under pressure.
  • Demonstrated managerial, leadership and decision making abilities.
  • Knowledge of all products, services and processes within Investor Services.
  • Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint
  • Strong written & verbal communication skills in English
  • Possess excellent organizational, planning and co-ordination skills.
  • Ability to work accurately to tight deadlines
  • Proactive and able to work independently and as part of a team Soft Skills :
  • Analytical thinking
  • Enthusiastic
  • Excellent communications skills As part of State Street pre-hire background screening process, we apply a risk-based approach to determine the requirement of carrying out such checks on candidates, including criminal record checks.
  • This role is judged to be sufficiently sensitive to warrant carrying out a criminal record check. By applying for this job you are consenting to State Street completing background checks including criminal record checks’

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