At Amazon, we’re working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver customer orders.
Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and as cost effectively as possible.
Amazon is seeking an exceptional Transportation Analyst who will be part of a start-up group that’s defining and building cutting-edge products and service capabilities supporting Amazon’s current and future delivery initiatives.
Come join the team and help us make history!
As Trans Planning Manager, AMXL Middle Mile Network you will be responsible for managing Middle Mile Network Design and execution across our European operations as well as implementing standardized process and quality for our Amazon special handling delivery service AMXL .
To be successful in this position, you need to be very analytical, experience with planning, comfortable driving business decisions in a high pressure and often ambiguous work environment and interfacing with various functional teams and individuals at all levels of the organization.
This role will include a mix of transportation network planning and align long term strategic projects with short term tactical tasks.
The ideal candidate has a broad skill set including highly analytical mindset, excellent business judgment, deep curiosity about how things work, strong written and oral communication skills and a passion for creating effective processes and mechanisms that scale.
Key responsibilities include :
Design the end-to-end middle-mile network for EU AMXL that includes both line hauls and sort-centers.
Work to set up processes that allow an orderly, high quality planning process across the year, which is especially important in a highly seasonal business
Identify opportunities for optimizing performance, costs and process improvements and lead the implementation of these opportunities
Report on weekly and monthly performance of the network and initiatives that are driving improvements.
Have strong stakeholder management skills to drive cross-functional programs with ATS, AMZL, Finance and AMXL operations and central teams
Collaborate with teams with widely differing incentives to help them make the right trade-offs in terms of how the prepare for, and respond to, uncertainty, providing analysis that is sophisticated but easy to understand
Provide reports and analyses through tools, portals and databases (Redshift, SQL, Excel, Tableau, and / or other data management systems) to allow full visibility of both the plan and our execution against it.
Working with finance, product, supply chain and operations stakeholders to evaluate and drive business decisions in an ambiguous environment
Designing program mechanisms to reduce bottlenecks, improve communication, identify risks, and gather feedback from a wide range of worldwide stakeholders
Rolling up your sleeves to help get things done : we are in start-up mode!
This role is part of the Worldwide AMXL Program which is an initiative designed to help Amazon improve and expand the delivery of large items and those requiring special handling and additional services for exceptional customer experience.
The target is to grow this business in the EU with excellent customer experience and cost position. This Analyst will be a resourceful and confident team player who can think out of the box in an ambiguous problem space, and is willing to roll up their sleeves to build a program that will significantly impact Amazon’s last mile delivery capabilities globally.
Extensive planning experience with excellent analytical and project management skills, including work prioritization, stakeholder management, and task delegation
Experience with SQL, Redshift and programming languages such as Python, R
Ability to understand quickly create new reports and create analytics where processes will need to be defined
Very strong analytical experience, working with big data, querying complex systems in an operational environment
Expert level Excel skills and reporting in other tools / systems to analyze data
Strong oral and written communication skills
Demonstrated ability to work in a fast-paced, ambiguous, deadline-oriented work environment. You create order, without stifling progress and adaptation
Experience working with distributed teams, often in different countries
Previous experience with leading multiple stakeholders across international organizations to improve process and quality
Previous experience in a logistics organization
Board-level exposure to program engagement and delivery
S&OP / volume planning.
Experience of delivering significant service and efficiency improvements within an intense operational environment
Proficiency with SQL and directly interrogating databases