Account Officer - PCS Nordics (Finland) (F/M)
Lombard International Assurance S.A.
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Your role : Act as the person of contact for any partner and client queries received by email, fax, post or by telephone Take the necessary action to respond in an effective, professional and timely manner to the queries received by telephone, email or post from several partners, clients or sales colleagues consistently ensuring a high level of service Perform accurate and timely processing of policy transactions, servicing and query resolution during the life cycle of a policy, including document management Assist in processing the due diligence review of transactions in line with corporate standards Develop and maintain a strong working relationship with our sales consultants and all partners Maintain an ongoing awareness of services, review procedures and ensure quality improvements are made as required Your profile : Experience of working within the financial / insurance sector with a minimum of 3-

5 years’ experience Aware of developments within the financial / insurance sector in general and competent in dealing with queries relating to funds and financial instruments You enjoy working in a challenging, fast paced environment and look for the opportunity to excel in all aspects of your role Take personal pride in delivering high quality service to internal and external clients Strong prioritisation skills and is flexible, reliable and responsible in challenging situations A team player with excellent interpersonal and communication skills, verbal as well as written Ability to work independently while keen to work as part of a team and assist colleagues Ability to demonstrate a high level of initiative and problem solving capabilities Willing to make the extra effort as required Native Finnish speaker with excellent command of English, any other European language will be considered an asset Given the sensitive nature of our business, industry sector and the role as described, the selected candidate is required to provide a criminal record (Bulletin n 3 for Luxembourgish residents).

This excerpt will be kept by Lombard International Assurance S.A.

  • in compliance with article 8-5 (2) of the law of 23 July 2016 and for no longer than one month from the conclusion of the employment contract;
  • otherwise it will be destroyed without any undue delay should the candidate not be hired.

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