Specialist Indoor Sales
Munsbach, Luxembourg, LU
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About Worldline Worldline Euronext : WLN is the European leader in the payments and transactional services industry and #4 player worldwide.

With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors.

Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are.

Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment.

In 2019 Worldline generated a proforma revenue of 5.3 billion euros. worldline.com

Within our Luxembourgish organization of 270 employees, we are looking for a Specialist Indoor Sales (m / f).

Indoor Sales ensures the promotion and the follow-up of contracts for Merchants. Part of the team, you will act as back-office commercial and work together with sales, marketing, communication and client support teams in order to deliver the best services to our clients.

Your responsibilities :

  • In charge of promoting, explaining and consulting of the clients and enabling products and services to existing- and new clients;
  • Create dedicated merchant offers and assures the follow-up with the merchant in terms of contract set-up;
  • Assure collection and controls of AML / KYC documents as well as the obligatory verifications from the international card systems;
  • Work in close collaboration with the Client support assuring contract set-up in the different systems and installation of the terminals onsite;
  • Support commercial activity and ensure a regular follow-up of the campaign initiatives and communication activities towards merchants, including reminders (calls and mails), system updates;
  • Ensure the scanning and archiving of our customer complete files.
  • Your profile :

  • First experience in a commercial and back-office environment;
  • Fluent in French and Luxembourgish with good knowledge of German. English would be considered as a very good asset;
  • Advanced knowledge of Microsoft products and an affinity for handling applications;
  • Excellent verbal and written communication skills, and client oriented;
  • You have a great adaptability and team spirit; you show a strong willingness to evolve in a dynamic and growing business and international organization.
  • Only candidates with the languages we are looking for will be contacted.

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