Senior Client Relationship Manager (Investment Funds) - M/F (CDI)
Mitsubishi UFJ Investor Services & Banking (Luxembourg) S.A.
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Mitsubishi UFJ Investor Services and Banking (Luxembourg) S.A.

MIBL) is a Bank incorporated in Luxembourg and is fully owned by Mitsubishi UFJ Trust and Banking Corporation, member of the Mitsubishi UFJ Financial Group, one of the largest financial groups worldwide.

MIBL provides a wide range of financial services to institutional investors including depositary, custody, fund administration and other banking-related services.

MIBL now has an opening in its Customer Services Department for a : Senior Client Relationship Manager (Investment Funds) -

M / F (CDI) (Ref : SCRM 01 / 2019) You will be joining a team of dedicated and experienced people and be an important member of the Sales & Customer Services Department.

You will be required to actively take part in all of the department’s duties, which are the following but not only limited to : Field of activity : As a Senior Client Relationship Manager, you will be responsible to deliver excellent services and support to our international clients across our entire range of services and offering.

  • Tasks and Responsibilities : Develop and maintain an excellent client relationship by excellent delivery and customer experience Identify, understand and anticipate client needs by ensuring close and regular communication and follow up Identify opportunities and needs for additional services;
  • identify new contract opportunities Providing professional advice to clients Ensuring a smooth and timely client on-boarding process and high standard service throughout the life-

    cycle by efficient coordination across the organization Close liaison with central administration to ensure efficient day-

    to-day operations Coordination and setup of new fund launch and additional services for clients Commercial support for business development management Close interaction with the Business Development / International Sales teams / Offices across locations (including Dublin, London, NY, Cayman) Analyse and review process in order to increase profitability and decrease customer costs Act as an escalation point for client issues and deliver adequate solutions Your Profile : Good understanding of the Institutional client business, with a minimum of 5 years in a similar role (Customer Relationship, Account Manager role) Experience in UCITS, AIFM, Private Equity, Real Estate and overall banking products Highly service-

    minded with a high level of empathy Respect long-term relationship with customers Excellent Communication skills with the ability to listen to clients and translate into adequate solutions Fluent in English, both written and oral.

    Any other languages are welcomed Very good organizational skills, with the ability to priorities Effective time-management and ability to progress multiple priorities concurrently Compliance minded Highest degree of ethical standards, sincerity and honesty If you are interested in taking up this opportunity, please send your application letter with detailed curriculum vitae to : Mitsubishi UFJ Investor Services & Banking (Luxembourg) S.A.

    Attention : Human Resources Department 287-289, Route d'Arlon L 1150 Luxembourg or via Please be aware that in accordance with the law of July 23rd, 2016 the selected candidate will be requested to provide a criminal record (section 3).

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