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DOCTENA is a company dedicated at improving access to healthcare by enabling patients to book an appointment online and by providing healthcare professionals with a sophisticated, optimized cloud calendar solution.
After the successful launch of our platform in Luxembourg (www.doctena.lu), in Brussels (www.doctena.be), in the Netherlands (www.
doctena.nl ), in Switzerland (www.doctena.ch), in Austria (www.doctena.at) and in Germany (www.doctena.de), we are looking to strengthen our team by hiring for immediate entry a Customer Satisfaction Team Leader
If you are looking for a fast-moving growth oriented start-up in Digital Healthcare, this is it! We are looking for talented and entrepreneurial team members.
Your role as Customer Satisfaction Team Leader is central to the success of this mission, as your contribution will be to help increasing the number of patients and doctors using DOCTENA.
Are you an experienced Customer Satisfaction officer with experience in leading teams, and looking for a new challenge and an opportunity to further advance your skills and career in a great working environment?
If you are a highly-motivated individual with a genuine interest in technology and a passion to deliver cutting-edge service and products, we have the perfect job for you! We are seeking a strong team leader to work with our customer support and satisfaction teams in order to deliver best service and satisfaction to our customers.
Your key responsibilities will be to :
What we offer
You will join a team of young passionate people dedicated to building the best online medical service offering in the Netherlands, Belgium, Luxembourg, Switzerland, Austria and Germany.
The position is based at our headquarters in Luxembourg and will require occasional international travel.
We offer a full-time contract with an attractive salary package and benefits according to your experience. We consider working for a promising start-
up to be a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them.
We are a young fast-growing company. Strong performers have heaps of opportunities to grab.