is a fast-growing technology company and Payment Institution in the exciting and constantly evolving Fintech industry. We work in banking, but do things differently.
Technology comes first at ONPEX and we are looking for independent, open minds and creative problem solvers with an eye for detail.
We are looking for you!
Review incoming documents from clients according to ONPEX KYC / AML policies
Perform due diligence KYC screenings for new and existing clients
Escalate issues to management
Liaise with internal teams to discuss ONPEX KYC / AML requirements and document client information
Communicate with our Sales Team to manage expectations and field questions
Handle sensitive and confidential information in accordance with firm policy
Make sure that the document records correspond with data in the system
Responsible for processing end of day controls
Contribute to continuous improvement of processes and services
4-year degree or equivalent business experience in delivering quality client service, especially in the finance area, online payment is a plus
Ability to analyze client information and documentation to facilitate account opening
Understanding of rules, regulations and regulatory requirements
Team-oriented, reliable, flexible, foresighted, and able to work systematically under pressure
Strong written and verbal communication skills in English (French is a plus)
PC proficient (MS Office) and extensive knowledge in online research
Troubleshooting and resolution of issues in a timely manner
Challenging job with a high degree of responsibility and creativity
The opportunity to make your ideas come true
Productive work environment with flat hierarchies and flexible working hours
Support of a highly skilled, experienced team
Attractive, performance-based salary in a permanent position
Modern work environment with start-up flair in the center of Luxembourg
Sounds good? You are the one!
Please send your full application as PDF file to including the Job ID SI18CORS-LU, your salary expectations, and preferred starting date.