Business Analyst
Talkwalker
Luxembourg,Luxembourg
il y a 5j

We are looking for a Business Analyst to further strengthen our Operations team and contribute to the success of our Talkwalker products in the market.

As a Business Analyst working for the Operations department, you will be in charge of analysing, improving and documenting processes throughout the company, as well as being a preferred point of contact for our provisioning and billing systems.

As a member of the Operations team, you will :

  • Review, analyse and document processes across all departments of the company
  • Deeply understand our provisioning and billing system and associated processes, assisting Sales, Account Management and Finance departments on request while proposing improvements
  • Lead and follow up on the progress of improvement initiatives
  • Train and perform presentations to end users about functional topics. Facilitate workshops for a variety of audiences
  • We are looking for :

  • You have worked for 2-5 years in a similar role, preferably in a consulting firm combining IT and functional expertise
  • You have a university degree with a technical or business specialisation
  • You are rigorous, structured and organized, analytically strong, a good listener and a good team player
  • You are flexible, like to work independently, are target-oriented and simply get things done without forgetting the end user
  • You are fluent in English, any other language will be considered an additional advantage
  • Experience in a SaaS organization or with a billing system is preferred but not mandatory
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