On-web system and IT Support Officer (M/F)
KBL European Private Bankers
Luxembourg, LU
il y a 9j

Job Responsibilities :

  • 1.Assure a daily assistance to Institutional Clients' users on the On-line System for consultation, transactional and communication (reporting) uses;
  • 2.Assure the coordination with internal users and outside providers for technical questions / issues;
  • 3. Take care of the configuration of users;
  • 4. Monitor the quality of services;
  • 5. Execution and follow up of tests for developments / releases.

    6. Assist the Institutional Clients' entity of the bank in relation with IT issues, needs, developments.

    Qualifications :

  • IT / Finance / Economy
  • Bac + 2 / Graduate
  • Minimum 5 years of experience in banking / IT activities
  • Skills :

  • Excellent skills regarding banking services and IT tools , communication tools, external information system, workflow tools, SWIFT,... etc) ;
  • Good knowledge of financial products, financial markets and their organization ;
  • Knowledge of the methodology used in Project management would be an advantage;
  • Excellent communication skills, oral and written, capacity to teach people;
  • Interest to learn new things on a daily basis;
  • Flexibility and diplomacy would be appreciated;
  • Languages :

  • French and English are absolutely required, any other language would be an advantage.
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