AB is a leading global investment-management and research firm with more than $500 billion in assets under management and a presence in 22 countries, with more than 3,400 employees worldwide.
We serve clients ranging from institutions to individuals and private clients, and we offer independent research, portfolio strategy and brokerage-
related services tailored to our clients’ unique needs. With forward-looking perspective and expertise in equities, fixed-
income, alternatives and multi-asset strategies, more than 500 investment professionals collaborate to share ideas and make connections across disciplines, geographies, asset classes and sectors.
These collective insights drive innovation and better solutions, helping us keep our clients AHEAD OF TOMORROW®.
OPS Group Description :
AllianceBernstein Investor Services ( ABIS ), a unit of AllianceBernstein (Luxembourg) S.à r.l. ( AB Lux ), provides transfer agent services, including shareholder account recordkeeping, transaction processing, client services and dividend distribution to a multitude of globally distributed AB investment products domiciled in Luxembourg, Hong Kong and the Netherlands.
OPS Job Description :
We are seeking a Luxembourg based Client Service Manager to join our Client Service Team in the Client Services Dept.
Describe the applications and business or enterprise functions the role supports :
This role will require a hands-on commitment to excellence in customer service, and quality construction of operational processes, directly or indirectly impacting the client service experience of mostly financial professional clients and financial intermediaries, in the EMEA region primarily.
The key job responsibilities include, but are not limited to :
What makes this role unique or interesting (if applicable)?
Great variety of tasks, touching many different clients, distributor, legal and compliance topics.
What is the professional development value of this role, i.e. what learning and professional growth does the role offer the candidate?
ABIS in Luxembourg acts as an in-house TA in a very dynamic market where the role of a TA has substantially shifted from classical TA registration and dealing tasks to a trusted partner and internal service provider dealing with a variety of regulatory requirements and provisions.
The Client Service Manager will quickly have to evolve towards becoming an essential contributor in keeping the operational success of this unit sustainable.
Job Qualifications (The ideal candidate should have the following) :
Qualifications, Experience, Education :
Relevant Work experience : 10 to 15 years (5 years as a Manager)
Minimum Career level : Experienced (Manager)
Education Level : Relevant university or equivalent degree
Job Status : Full Time