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ICBC (Europe) S.A. is a wholly owned subsidiary of Industrial and Commercial Bank of China Limited, Beijing, P.R.C., the latter providing comprehensive financial products and services to its customers in six continents.

Whereas the headquarters of ICBC (Europe) S.A.

is located in Luxembourg, the bank has established branches in Belgium, France, Italy, Poland, Spain and the Netherlands.

We are looking for a Receptionist in our General Administration Department in Luxembourg.

  • The tasks : · Greet and welcome guests as soon as they arrive at the office; · Direct visitors to the appropriate person and office;
  • Answer, screen and forward incoming phone calls; · Ensure reception area is tidy and presentable, with all necessary stationery and material;
  • Provide basic and accurate information in-person and via phone / email; · Receive, sort and distribute daily mail / deliveries;
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges);
  • Order front office supplies and keep inventory of stock; · Update calendars and schedule meetings; · Arrange travel and accommodations, and prepare vouchers.
  • Your profile : · High school degree at least; additional certification in Office Management is a plus; · Proven work experience as a Receptionist, Front Office Representative or similar role;
  • Proficiency in Microsoft Office Suite (esp.Excel); · Hands-on experience with office equipment (e.g.
  • fax machines and printers); · Professional attitude and appearance; · Solid written and verbal communication skills; · Ability to be resourceful and proactive when issues arise;
  • Excellent organizational skills; · Multitasking and time-management skills, with the ability to prioritize tasks; · Customer service attitude;
  • Fluent in English, French, Chinese is an asset If you are interested in this opportunity, please send your curriculum vitae and motivation letter via
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