Operational Excellence Manager
Amazon.com
Luxembourg, LU
il y a 6j

Amazon’s EU Supply Chain / Transportation team is looking for an enthusiastic and customer obsessed Program Manager to help us drive changes and manage operational excellence to support in optimizing our transportation network.

The role will involve understanding the physical and virtual transportation processes, from our fulfillment centers on to our final mile carriers who deliver our packages to our customers.

As part of the Network Design team you will combine business process knowledge, data expertise, and analysis skills to identify and drive programs within our transportation network.

To be successful in the role, you need strong analytical skills, excellent communication skills, ability to influence across business functions and manage stakeholders’ expectations effectively.

You will work in a fast-paced, deadline driven environment that requires you to be detail-oriented and comfortable in working with multiple business and technical teams.

Your responsibilities will include :

  • Development and ownership on the process to enable changes to be made to the transportation network
  • Development and execution of operational excellence metrics and reporting
  • Contribute to the strategy, prioritize technical and operational initiatives, evaluate and set stakeholders expectations.
  • Development of necessary tools to enable optimal evaluation of the network
  • Work closely with commercial, operational and technical stakeholders to drive the implementation of initiatives.
  • Drive cross functional teams to deliver programs.
  • Completed Bachelor’s degree from an accredited university in Engineering, Computer Science or an Science degree

  • Experience in program / project management, process improvement or strategic development
  • Experience in manipulating complex data, data processing and analyzing, drawing conclusions from data, and building basic models that support business decisions
  • Ability to think quantitatively and qualitatively about operating processes and outcomes
  • Strong data processing and analysis skills, ability to produce, interpret and draw conclusions from data
  • Ability to handle multiple priorities and work independently in an often times ambiguous environment
  • Sound business judgment, proven ability to influence others, and ability to think holistically
  • MBA or Master’s Degree
  • Familiarity with statistics and application of statistics in operations
  • Proficiency in SQL
  • Strong knowledge of Excel, Oracle BI, Tableau, Unix, Visual Basic and / or other programming languages
  • Experience driving process improvement, familiarity with 6 sigma / lean, green belt certification
  • Proficiency in Spanish, Italian, French, and / or German
  • Amazon is an Equal Opportunity Employer.

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