As a Change Management Lead Business Analyst, you will work closely with the Business areas, Systems and the Project Manager to initiate, organize, drive, and complete small projects or segments of large projects that address business goals and needs.
You may participate in any or all phases of the project life cycle and are responsible for execution of project tasks in accordance with standards and best practices.
You will review existing processes, understand requirements, analyze data, research issues, and devise solutions for the project.
In addition, s / he may lead user acceptance testing, training, and implementation of new and existing solutions. You should be proactive, results-
oriented and understands the impact of the project on the organization as a whole.
To be successful in this role you will need to be innovative, possess strong communication and influencing skills, and have a keen interest in analyzing and implementing changes to meet business needs.
If you are looking to push your career to the next level, introduce yourself by submitting your resume.
Key Responsibilities :
1. Project Management and Execution
Assist Project Manager and Project Sponsor in defining project scope.
Identify business goals and problems in individual business units and across the organization.
Perform assessment of feasible solutions and the range of problems they may solve.
Lead project segment or work stream. Prepare a plan for the work stream plan, including the creation of a work breakdown structure, task assignments, timelines, phases, dependencies, and critical paths.
Work with Project Managers to prioritize deliverables and manage resources
Ensure thorough testing of all system changes, including user acceptance testing, regression testing, client testing and parallel / pilot testing as required
Ensure that Business Analysts adhere to strong project execution methodology standards and best practices throughout the project lifecycle
2. Data Collection and Documentation
Document and / or review business requirements gathered from business users, sponsors and clients, and obtain user signoff on the requirements
Identify and interview key individuals to gather needed details and direction to define business requirements.
Track and organize open items; understand the time sensitivities of open issues and drive to resolution
Communicate defects to Systems developers. Track delivery dates for defect fixes and maintain status reporting. Escalate appropriately.
Oversee and / or participate in documentation of new or revised procedures or workflows.
Document Change Requests, provide effort estimates and document business requirements for approved Change Requests
Conduct business analysis to determine how changing business needs will affect the system or product; clearly articulate the business need and potential solutions with support of insightful analysis and documented evidence
Demonstrates strong subject matter expertise in the assigned product or discipline, including technical knowledge of associated systems
Design creative solutions that meet the goals and objectives of the project and align with product / discipline strategy.
Lead design sessions, driving to creative, well thought out, viable solutions
Identify gaps between business requirements and existing or proposed design solutions.
Recognize patterns in complex information across multiple projects and identify key issues.
Work with business areas to identify productivity improvements in workflows and procedures.
Work with business areas to identify areas of risk for errors and omissions.
Plan meetings, prepare materials, and lead or participate in meetings with business users and sponsors, systems groups, vendors and clients
Prepare project status reporting and other project communications for internal and external stakeholders as needed
Lead work streams or project segments
Lead or participate in client workshops and meetings to identify key issues, requirements, and gaps.
Conduct / lead user / client training when necessary.
Assist in the creation of product announcements and modification of client demonstration materials as needed.
Provide guidance for Business Analysts through coaching, resolving interpersonal conflict, coordinating activity, and assigning work.
Based on lessons learned, offers updates to improve best practices, project documentation and standards as applicable.
1. Education level and / or experience
BA / BS degree and / or equivalent work experience
5+ years of industry or project experience
2. Knowledge and skills
Takes ownership and follow through on tasks; results oriented
Flexible and able to handle multiple priorities
Creative thinking, intellectual curiosity
Problem-solving and sound judgment
Analytical and problem-solving skills
Strong organizational and time management skills
Strong attention to detail
Excellent verbal and written communication skills with all audiences
Negotiation and mediation skills.
Experience using established project management principles and methodologies.
3. Other requirements
Proficiency in MS Office product suite
Knowledge in Transfer Agency, Reporting and / or Multifonds is a plus
What You Can Expect At BBH :
If you join BBH you will find collaborative environment that enables you to step outside your role to add value wherever you can.
You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, to take on new challenges, to maximize your potential and reinvent yourself without leaving the firm.
We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program, which emphasizes good health, financial security, and peace of mind.
Ultimately, we want to provide you with a position which, at the same time, is both rewarding and allows for a balanced professional and personal experience at every stage of your career.
We, here at BBH, focuses on more than just the financial and business thrive. Through our BBH Cares program we offer volunteering opportunities giving you the opportunity to give back to your community and to help transform the lives of others.