We are looking for communicative, well-organized and personable Freight Broker to join our fast-paced team and support us in taking our Brokerage Product to the next level.
The Freight Broker would be in charge of contacting transportation carriers with the purpose to negotiate rates and move freight for customers.
Your tasks and responsibilities
Identifying and contacting qualified carriers for freight services
Planning and coordinating the shipment from dispatch to on-time delivery and making sure that carrier performance meets the customer expectations
Negotiating contract and pricing agreements with carriers
Closely collaborating with Shippers, Carriers and Dispatchers to manage the assigned schedules
Closely collaborating with customer in tracking and reporting the shipment status and assisting them with their concerns and queries in a professional way
Resolving freight discrepancies in a timely manner and communicating the service issues to customer or management when needed
Experienced negotiator with outstanding communication skills, verbal and written
Work experience of at least 3 years in a related field
Strong organizational skills and attention to detail
Excellent communication skills in English (both orally and written), any other European language would be considered as an asset
Strong affinity with required customer quality standards
Professional contact to international clients, commitment and open-mindedness