Your challenge : Based in Luxembourg, you will; Perform second level IT support for our customers (remote or local) in collaboration with the service desk team (PC, Mac, printers, ) Ensure efficient communication with customers and third parties until incident resolution Participate in Unified Communication administration and support (telephony, messaging, video conference, collaboration) Maintain technical documentation and asset database Participate in Office IT changes and projects roll-
out Take part on regular on-call duty and short missions abroad Your profile : Education / Experience / Skills : Degree in computer sciences or equivalent experience (a Bsc Degree is an asset) Good knowledge of Microsoft Products (e.
g. : Office 365 etc.) Experience with SCCM, Jamf, MAC OS or telephony is an asset Fluent in English / French (German or Luxembourgish is an asset) Personal aptitude : Very good communication skills Experienced in working in multi-
cultural and challenging environments Willingness to improve skills and knowledge in new technologies About our company : Located in Luxembourg, BCE is a major European player providing technical services in the fields of TV, Radio, Telecommunications and IT.
With a highly qualified and motivated staff of 200 persons, BCE serves about 400 clients in various sectors, such as TV channels, Radio stations, film distributors, producers, advertising companies, telecommunications operators and public services.